Zoom is currenly not supported. Please reach out to support if you want to use zoom.
- Via Meeting Link
- Scheduling for Future
This method allows you to invite Asa (our bot) to your meeting using a Zoom link. This requires that the meeting has already started and there is at least one participant in the meeting who can admit Asa from Zoom’s lobby.
1
Get meeting link
Join your Zoom meeting and copy the meeting link from the address bar or by clicking the meeting info button.
2
Invite Asa
Navigate to your dashboard and paste the Zoom link to invite Asa to join the meeting.
3
Allow Asa to join
When Asa requests to join, admit the bot from the Zoom lobby. Any participant in the meeting can approve Asa’s entry.
Limitations
We support all features in Zoom except the following:| Feature | Status |
|---|---|
| OnZoom Events | Not supported |
| Zoom Gov | Not supported (Zoom-level limitation) |
| Language Interpretation | Not supported |
| VDI Client | Not supported |
| Zoom Rooms | Not supported |
| Cursor Capture in Screenshots | Not supported |
Contact us at [email protected] if you need any of these capabilities.
Frequently Asked Questions
What happens if there is a password on the Zoom meeting?
What happens if there is a password on the Zoom meeting?
If there is a password on the meeting, it should be embedded in the meeting URL as a query parameter by default. For example, a meeting URL with an embedded password might look like this:
https://zoom.us/j/123?pwd=abc. Everything after the pwd= in the URL is the password, which Asa (our bot) will use to join the call.If the password is not in the query parameter, Asa will not be able to join the call.Does Asa need to be let in every time?
Does Asa need to be let in every time?
Asa (our bot) will go into the waiting room only if there is a waiting room enabled.Think about Asa just like a normal participant. If there’s a waiting room enabled, then Asa will go into the waiting room with other participants.If there is no waiting room enabled, then Asa will skip the waiting room and join the meeting directly, just like other participants.
What if Zoom returns an internal error?
What if Zoom returns an internal error?
On rare occasions, Asa may fail to enter a call due to a Zoom internal error.Unfortunately this means something went wrong on Zoom’s end, and we have limited visibility into the underlying error. We do our best to handle these errors internally through retries but on rare occasions this error can cause Asa to fail joining.If you’re seeing this error recur for a certain situation or user, please contact our support team.
Why aren't chat messages being captured?
Why aren't chat messages being captured?
If the chat messages aren’t showing up in your recordings, it’s likely a problem with your Zoom configuration. Please ensure that “Continuous Meeting Chat” is enabled on your Zoom account.